Private hospital

Great and friendly admission, great parking, amazing staff and surgery was super quick.

I cannot thank the wonderful team enough for the care and help they provided! The midwives were so lovely and gave us the best experience welcoming our first baby into the world!

The entire staff, from the reception to recover area were so lovely and kind. What a remarkable hospital team. Thankyou

I had a very unpleasant experience at Park Hospital, and I feel compelled to share my disappointment with others. The incident primarily revolves around the receptionist's incompetence and lack of professionalism, which greatly affected my pre-surgery experience.To begin with, I had scheduled a surgery at Park Hospital well in advance and had diligently provided all the necessary information, including my insurance details. However, just one day before the scheduled surgery, the receptionist informed me that my insurance coverage was not valid for the procedure. Needless to say, this news was extremely distressing, as it put me in a difficult and uncertain situation.The receptionist's handling of the situation was wholly inadequate. Instead of taking responsibility for her mistake, she shifted the blame onto me, claiming that I had not provided the correct insurance information. I was taken aback by this accusation, as I had indeed provided all the necessary details accurately. In fact, I had even downloaded the document that clearly displayed the correct insurance information, which I could present as proof. Yet, she refused to acknowledge her error or apologize for the unnecessary stress and inconvenience caused.Eventually, after further investigation, the receptionist realized that she had made a mistake. It turned out that my insurance did cover the procedure after all. However, even then, she failed to take responsibility for her previous statements and continued to deflect the blame onto me. This lack of accountability and refusal to apologize were extremely unprofessional and unacceptable.The whole experience left me feeling frustrated, anxious, and disillusioned with Park Hospital. It is disheartening to witness such a glaring lack of competence and accountability in a critical department like reception. The primary role of a receptionist is to provide accurate information, assist patients, and ensure a smooth process. In this case, the receptionist's negligence and unwillingness to rectify her mistake significantly impacted my confidence in the hospital.I hope this review serves as a cautionary tale for others considering Park Hospital. It is crucial to thoroughly double-check any information provided by the receptionist and ensure you receive the appropriate documentation as proof. In my case, I was fortunate enough to have evidence supporting my claims, but I shudder to think about how this situation might have unfolded had I not been able to prove my innocence.Overall, my experience at Park Hospital was marred by the receptionist's incompetence and unprofessional behavior. I urge the management of Park Hospital to take this feedback seriously and address the issue promptly, as such mishaps can significantly impact patients' trust and confidence in the institution.

Great location, but horrible set up. Ugliest McDonald's I've ever been in. Didn't eat in as it looks scary!! Had my grandchildren with me, and the place looked like a prison eating area!!! Not joking !! all grey, no colour or fun things to see, no plants..no effort to make the place look welcoming!! Order then leave.

I stayed in the hospital Room 10 from Monday 24 October till Wednesday the 26th.Firstly I just want to mention how amazing and wonderful the crew of nurses I had over the 2 nights staying there. I can’t say it enough how lovely, kind and caring they where and how easy they made my stay and recovery. From checking on my pain, to helping me get out of my bed and walking again when I needed to. All in all the service was out of this world. Thank you so much ☺️

From the moment I went and consulted with the specialist Mr Hairul (great sense ofhumour) , to the moment I was assisted into my waiting ride.The service was way above the normal, really friendly, caring, funny nurses and staff (even at 6.20 am at the peak of covid panic).They really made my stay awesome, rooms were very nice and warming , and food was fantastic,Definitely a credit to happy staff making the difference.Thankyou all

I too was not impressed with the care this hospital gave. My mother was dying (in 2016) and was in palliative care where she wanted to pass instead of the nursing home as she was a retired nurse. The nursing team said she had to leave after 3 days because they needed the bed. I interpreted that as she was taking too long to die. One of the nurses told me “ we don’t get want we want”. She returned to the nursing home and died a week later.

Just had my wisdom teeth surgery here and all the staff were absolutely amazing! So caring, kind and compassionate to not only myself but to the other patients going in for their surgery. The hospital itself is immaculate. I highly recommend!

I've just experienced amazing service here from check in, theatre staff,surgeon and nurses on the ward. Could not fault it one bit - well done